Privacy Policy
Effective Date: Feb 2025
1. Introduction
CleanMe247 (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website cleanme247.com and use our services.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect and process the following personal data:
2.1 Information You Provide to Us
• When you fill out a contact form, request a quote, or subscribe to our newsletter, we collect your name, email address, phone number, and any other details you provide.
• If you make an enquiry or booking, we may collect details about your business, location, and specific cleaning requirements.
2.2 Information Collected Automatically
• Log Data – We collect technical data such as IP addresses, browser type, pages visited, and time spent on our site to improve user experience.
• Cookies and Tracking Technologies – We use cookies to analyse website traffic, remember user preferences, and enhance functionality.
3. How We Use Your Information
We use the information we collect for the following purposes:
• Providing Our Services – To process enquiries, provide cleaning services, and respond to requests.
• Improving Our Website – To understand visitor behaviour and optimise site performance.
• Marketing & Communication – To send service updates, promotions, or industry insights if you have opted in to receive them.
• Legal & Compliance – To meet legal obligations, enforce our terms, and protect against fraud or misuse.
We never sell or share your data with third parties for marketing purposes.
4. How We Protect Your Data
We take appropriate measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:
• Secure Servers & Encryption – Your data is stored on secure systems with access controls.
• Limited Access – Only authorised personnel can access personal data.
• Regular Security Reviews – We update security practices to stay compliant with UK data protection laws.
5. Data Sharing & Third-Party Services
We may share your data in the following cases:
• Service Providers – We may use trusted third-party providers for website hosting, email communications, and payment processing.
• Legal Compliance – If required by law, we may disclose information to authorities.
We ensure all third parties follow strict data protection measures.
6. Data Retention
We only retain personal data for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
• Contact form submissions & enquiries – Retained for up to 12 months.
• Customer records – Retained for the duration of service and up to 6 years for legal compliance.
7. Your Rights
Under the UK GDPR (General Data Protection Regulation), you have the right to:
• Access Your Data – Request a copy of the personal data we hold about you.
• Correct Inaccurate Data – Update or correct any information that is incorrect.
• Request Data Deletion – Ask us to delete your personal data where applicable.
• Restrict or Object to Processing – Opt out of marketing communications or limit how we use your data.
To exercise your rights, please contact us at info@cleanme247.com.
8. Cookies & Tracking Technologies
We use cookies to enhance user experience. These include:
• Essential Cookies – Necessary for website functionality.
• Analytics Cookies – Help us understand website traffic and user behaviour.
• Marketing Cookies – Used to personalise ads and track engagement (if applicable).
You can control or disable cookies via your browser settings.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where necessary, we will notify you via email or website updates. See also Terms and Conditions.
Last Updated: Feb 2025
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us: info@cleanme247.com